Carpet care guide

Your new carpet is a great investment that will be super comfy underfoot for years to come. We’ve compiled some of our expert’s tips to help you get the most out of your new carpet.

Cleaning your carpet regularly will help to keep it in a good condition, saving you money in the long run, as well as preventing any smells, and build ups of allergens or bacteria.

Our simple care guide below is full of helpful expert hints and tips. So, if you’re after guidance on stain removal or general maintenance, it’s all here!

Regularly cleaning your carpet helps to keep it in good condition and prolong its life. A home simply cannot look clean if the carpets in it are not actually clean and regularly vacuuming your carpet will remove dirt and dust. You’ll continue to appreciate the look and feel of your carpet and will be happy to show off your home!

Top tips for a new carpet

tick.png  Placing doormats at all of the entrances to a home will help to trap dirt and moisture.

tick.png  Vacuum daily if possible during the first few weeks. Loose fibres can work their way to the surface, and these will be removed by vacuuming

tick.png  If a piece of the carpet fibre stands proud above the surface, it should be trimmed to the level of the other tufts. Never pull it out.

tick.png  Routinely vacuuming will help to prevent dirt and grit from getting into the carpet fibres and also helps to keep the tufts upright.

tick.png  There may be a slight odour after a new carpet is fitted. This may be caused by the carpet, the underlay or any adhesives which have been used. Ideally, the room should be ventilated by opening windows and doors and the odour will normally disappear within a few days.

tick.png  A vacuum cleaner fitted with a beater bar and/or brushes is recommended for cut pile carpets. A vacuum cleaner without a beater bar or brushes is best for loop pile carpets.

How to clean your carpet

Cleaning carpet with bleach mix bottle Cleaning carpet with bleach mix bottle

How to clean polypropylene carpets with a bleach mix


Important: The only carpet that is safe to use a bleach mix on is a 100% polypropylene carpet. Always check with your Carpetright store if you are not sure of your carpet’s make up. Bleach will lift colour from wool, cord or any other carpet type so it’s really important to make sure your carpet is definitely made only from polypropylene if you don’t want patches.

For particularly stubborn stains like ink, red wine and ground-in mud on polypropylene:

1. Always wear rubber gloves when working with bleach and a mask to protect your respiratory system from the caustic fumes. If possible open a window.

2. Use a solution of 50% thin domestic bleach/50% tap water in a spray bottle.

3. Evenly cover the stain and leave for 30 – 60 minutes.

4. Rinse thoroughly with water.

5. Use a brush if needed to remove any stubborn dirt.

Clean pet stained carpet Clean pet stained carpet

How to clean a pet stained carpet

1. Look for an enzyme-based solution suitable for your carpet’s fibre type.

2. Test the product on a small patch of your carpet to make sure that the colour isn’t affected. If all is well, apply to the damaged area.

3. Once the solution has worked its magic you can either have your carpet commercially cleaned or rinse with water.

4. There are domestic carpet washers which you can buy or hire to tackle small stains, as well as vacuums for pet hair which are specifically designed to pick up animal hairs.

Removing pet hairs from carpet Removing pet hairs from carpet

How to remove pet hairs from carpet

1. Use a lint roller to remove any surface pet hairs.

2. Vacuum your carpet to remove as much hair as possible. If you’re not getting much hair up, try spraying the carpet with a mix of fabric softener and water. Let this dry and try vacuuming it again to remove more hair.

3. Rubber gloves are also great at removing pet hair. Simply put on the gloves and give the carpet a good rub.

4. A window squeegee can also work wonders at removing pet hairs. Drag the squeegee along the length and breadth of the carpet and the hair will easily be removed.

Steam clean carpet Steam clean carpet

How to steam clean carpet

1. Remove everything from the room, including furniture (if too heavy to move, place squares of wax paper, foil, or wood blocks under the legs to protect from the moisture).

2. Dust the skirting boards and vacuum the carpet thoroughly.

3. Follow your steam cleaner’s instructions to prepare for cleaning.

4. Start in a corner away from the door, so you won’t be walking on damp carpet. Don’t use short, back and forth strokes as you would with a vacuum.

5. Allow to dry completely before moving any furniture back in.

Deep clean carpet Deep clean carpet

How to deep clean carpet

1. Clear the room entirely.

2. Tidy away any toys and books or anything that is lying around (two birds, one stone as they say!). Remove any furniture, too.

3. Next, give the room a vacuum to get rid of as much dust and dirt as possible.

4. If you have rented or bought a carpet cleaner, follow the manufacturer’s instructions closely. Remember to pour both water and the cleaning solution into the machine.

5. Start away from the door – if you begin by the door, you may find yourself trapped in the corner!

6. Once you have gone over the room, open the windows to help speed up the drying process.

How to remove wine stains from carpet

1. Don’t let the stain settle! Act as fast as possible.

2. Using a white cloth, blot, don’t rub, the stain. The more you can soak up, the less you’ll have to remove.

3. After you have blotted, pour a bit of cold water directly onto the wine stain – this will dilute what remains of the stain.

4. Keep on blotting until no more of the stain comes out. Remember, no rubbing!

5. Make a baking soda paste by mixing a three-to-one ratio of water to baking soda

6. Apply to the stain. Once the paste is dry, vacuum the stain.

Removing red wine stain Removing red wine stain

And if that doesn’t work… try this!

1. Blot as much of the stain as possible – use paper towels or a clean cloth.

2. Pour two cups of warm water into a small bowl. Then mix one tablespoon of white vinegar and one tablespoon of a dishwashing liquid together.

3. Dip a clean sponge into the bowl and apply the solution directly onto the wine stain.

4. Continue blotting until the stain has lifted.

Remove wax stains from carpet Remove wax stains from carpet

How to remove wax stains from carpet

1. As soon as you notice the wax stain, it’s important to take action. The longer it sits on the carpet, the harder the stain will be to remove.

2. Fill a plastic bag with ice. Lay this directly onto the stain and let it freeze the wax for a few minutes.

3. Remove the plastic bag and start to scrape the wax off the carpet using a blunt knife.

4. Lay a clean cloth or a brown paper bag directly over the affected area of the carpet.

5. Using a warm iron, slowly press the iron on top of the paper bag or cloth. The material should start to absorb the wax and lift it off the carpet.

6. Repeat this until the wax disappears.

How to remove tea stains from carpet

1. Remove any excess by blotting the stain with a paper or cotton towel.

2. Blot until the liquid no longer transfers onto the cloth.

3. Pour a small amount of water onto the stained area. Keep on blotting up the liquid.

4. If the stain still remains, sponge white vinegar diluted 1:1 with water onto the stain.

TOP TIP: Test the vinegar in a hidden spot first, as it can bleach your carpet.

5. Leave to sit for 5-10 minutes.

6. Rinse and blot up the liquid with a clean white cloth.

How to remove chocolate stains from carpet

1. Blot with a clean cloth and cold water.

2. Remove as much of the stain as possible.

3. Blot washing up liquid onto the stain with a clean cloth.

4. Use small, circular motions to remove the stain.

5. Remove any excess water with a cloth. Brush with a soft brush if needs be. Allow to dry.

6. Repeat if necessary!

How to remove coffee stains from carpet

1. Blot up as much of the excess spill as possible using a clean cloth or paper towel.

2. Apply a spot remover to the cloth and blot. Repeat until there's no more stain transfers to the cloth.

3. Repeat the blotting with clean water to remove any residues.

4. Remove any excess water with a cloth. Brush with a soft brush if needed and allow to dry.

5. Groom the carpet with a soft brush to align the pile.

6. If needed repeat the process. If all else fails, find an approved carpet cleaner.

How to remove crayon stains from carpet

1. Apply white or mineral spirit to a clean cloth and place over the stain.

2. Leave for two minutes, then blot. Repeat until the stain no longer transfers to the cloth.

3. Apply a spot of remover to a cloth and blot. Repeat until no more of the stain transfers to the cloth.

4. Repeat the blotting with clean water to remove any residue.

5. Dry the area with a white cloth or paper towel.

6. Groom the cut pile carpet with a soft brush to align the pile. If all else fails, find an approved carpet cleaner.

How to remove mud stains from carpet


Firstly, give the mud time to dry...

1. Vacuum the muddy area thoroughly.

2. Apply a carpet shampoo to a white cloth and blot. Repeat until no more stain transfers to the cloth.

3. Apply a spot remover to a cloth and blot. Repeat until the stain no longer transfers to the cloth.

4. Repeat the blotting with clean water to remove any residue.

5. Dry the treated area with a white cloth or paper towel.

6. Groom the cut pile carpet with a soft brush to align the pile. If all else fails, find an approved carpet cleaner.

Everyday carpet care

Vacuum clean carpet Vacuum clean carpet

Carpets are pretty simple to maintain. If they are treated well, you can expect many years of wear from a good quality carpet.

  • Deal with spillages quickly. Spills will disappear more easily if they are dealt with immediately:
    • A clean, white cloth kitchen towel or tissues should be used
    • Stains should be blotted rather than rubbed
    • The stain should be worked from the outside in to avoid it spreading
    • The pile should be brushed up to help the carpet retain its appearance as it dries
    • Any proprietary cleaning agents should be applied to a cloth and not directly to a carpet. If a cleaning agent is used then the area should be rinsed with clean water, but do not over wet the carpet.
  • Avoid direct sunlight. Blinds and curtains will protect your carpet from the colour fade caused by sustained direct sunlight.
  • Heavy items of furniture can result in indentations in your carpet and underlay. The use of furniture cups can help to avoid this. Where possible, it is always a good idea to rotate furniture periodically.

Carpet tips


Tick Vacuum regularly

Tick Use furniture cups

Tick Rotate furniture regularly

Tick Keep pets’ nails trimmed

Tick Put doormats and rugs by doors


Cross Rub the stain

Cross Pull at loose tufts of carpet

Cross Allow it to be subject to direct sunlight

Cross Over wet the carpet if attempting to remove stains

Cross Use bleach on carpets unless they’re 100% polypropylene

Is it time to upgrade your carpet?

Cleaning and maintaining your carpet will certainly help it to last longer, but, after years of use, even the best quality carpets will end up looking a little worse for wear. If you think it’s time for a makeover, why not browse our extensive range of carpets to find the perfect carpet for your home?

With our carpet buying guide, the process couldn’t be easier; we’ll even send you free carpet samples to help you choose.