We offer various delivery services to make things easy for our customers, depending on the type of product you have purchased. Not going to be home? No problem. You can collect your purchase from your local store, if that’s better for you. You can select this option in the checkout and it won’t cost a penny.
We know that buying carpet or other flooring can be daunting for some people, and we want to give our customers the benefit of our knowledge and expertise. For this reason we also offer a free, no obligation measuring and estimating service in your home by one of our expert home flooring surveyors, to make it hassle-free, as part of our home advice service. Accuracy is vital when measuring for new flooring and we’ll measure your home to work out exactly how much flooring you really need so you buy enough but, more importantly, you don’t buy too much! You can book a free home consultation online or at your store. You can order free flooring samples here on the website to be sent to your home. Alternatively our home flooring surveyor can bring your chosen samples with them during your home visit.
Ordered your flooring and need a fitter? Just relax. We’ll take care of everything. We can recommend independent professional fitters that have all passed the rigorous assessment process set by Which? Trusted Trader, an endorsement scheme that acknowledges reputable traders. They’ll give your new carpet a smooth, professional finish or make sure your laminate, vinyl or engineered wood floor is fitted and finished perfectly.
As part of our recommended fitters’ standard fitting service they will move up to 5 items of empty furniture, bag up your offcuts and vacuum after fitting, free of charge. But for a small additional fee they can uplift your old floor covering or take it away to dispose of it. Or do both. Plus they can remove any new unwanted waste and trimmings. Make the whole process that bit easier on yourself and ask your store for details of out Uplift and Removal service.
There is a lot of advice available for you in our online buying guides regarding carpet, wood flooring, vinyl floor or beds. Plus, after your purchase, you can access online tips to advise on the long-term care of your products. You’ll find hints and guidance on general care as well as how to deal with specific accidental disasters!