Meet the experts

At Carpetright we want to make things easier for you and understand the importance of providing advice that you can trust. Whether you’re looking for design inspiration, expert product knowledge or information on services such as aftercare and fitting, we’ve got it covered.

As a leading provider of flooring and beds, we’ve amassed an exciting and dynamic team of specialists, handpicked for their creativity, experience and insider knowledge. On this page you can get under the skin of these experts to understand their passion for home interiors and how their experience can help you get the look you want for your home.

Get the Look

If it’s advice on style and home renovation you’re after then you’re in the right place. Our new home expert, Lucy Alexander and renowned stylist, Diana Civil, are both highly respected names in home interior circles. Both Lucy and Diana will regularly share their style secrets, upcoming trends and handy hints to help inspire your next home transformation. Learn more about Lucy and Diana below.

Behind the Product

Here at Carpetright we pride ourselves on offering a diverse and inspiring choice of flooring and beds in ranges which reflect the season’s latest trends and interior tastes. Experts from our buying team are always busy sourcing new and exciting product to tickle your home interior taste buds. Take full advantage of their expertise by reading the inspiring pieces and buying guides that we’ve created to help you fully understand our products. You can also visit your nearest Carpetright store where our friendly store staff will be happy to take you through our exciting products and services.

Achieve the Perfect Fit

Whether you’re looking to have your new floor fitted professionally or have the confidence and skill to fit it yourself, our professional fitting arrangement service is here to help. We can arrange professional independent fitters that are all highly qualified and uses an approved assessment process, meaning the independent professional fitters must pass a rigorous assessment and demonstrate suitable skill and depth of experience. Enabling you to have full confidence in their skills. Read more about our fitting arrangement service now or learn handy tips from fitters in our expert fitting guides.

Lucy Alexander - Carpetright home expert


A long standing presenter of the hugely popular cult television show ‘Homes Under the Hammer’, Lucy Alexander is a trusted name when it comes to home renovation. We are delighted that this much-loved TV property expert who has over 25 years’ experience in property development has become our new Carpetright home expert. In the video below Lucy shows how our experts can take you from store to floor in four easy steps.

Diana Civil - Stylist

Diana Civil is a successful interior stylist, and has a burning passion for home interiors. For several seasons Diana has worked closely with Carpetright, bringing her interior design knowledge and eye for detail to our photoshoots. A regular contributor for our popular ‘Floored’ magazine, Diana loves sharing her styling tips and decorating tricks with you. Fanatical about the latest trends in home design, Diana is someone who will show you the way when it comes to giving your home personality. Follow the link below to get expert advice and handy tips from Diana to achieve decorating success throughout your home.

Carpetright in-store experts

With over 300 Carpetright stores open throughout the UK, refurbishing your home has never been easier. We understand that starting a new home renovation project can be challenging, which is why we’ve tailored our in-store experience to suit your needs.

We’ve designed our store interiors to be inspiring spaces where you can browse our products and services at your leisure. Our commitment to making the process of ordering a new floor or bed easy at every step puts you, the customer, at the heart of everything we do in our stores and online.

In every store you will find friendly and helpful staff who are ready to take you through our exciting and diverse ranges of carpets, hard flooring, rugs and beds. They will happily guide you through our four easy steps to getting your new floor or bed. So from choosing the right product and making recommendations, to arranging your fitting date and giving product care advice, our store staff will be with you at every step. Visit your local store today and take advantage of their expert advice and specialist knowledge.

Be inspired