Why do I have to pay a surcharge for hall, stairs & landing fitting?

Fitting carpets on stairs involves considerably more work than flat areas and therefore there is an additional charge for stairs (or hallways for laminate flooring) to reflect that. Carpet usually has to be cut at the store before delivery and then the time taken in relation to the area being fitted is very high.
We have an agreement with the fitters, who are independent contractors and not employees, that we collect the stair and delivery charges at the time of payment for the order leaving them to collect the balance for the fitting once the fitting has been satisfactorily completed. This ensures that you, the customer, can feel confident that the work will be done to a high standard.

Visit us in your local store using our store locator and find the perfect carpet for your stairs or landing!