Archives

When I place an order what happens next?
When I place an order what happens next?

Once an order has been placed, you will receive a confirmation email of your order, detailing the product ordered and confirming delivery details. If you make any changes to your order we will confirm in an email, and you will also be emailed once your order is being dispatched.

Is your web site secure?
Is your web site secure?

Yes. Our website is protected by protected by EV SSL (Extended Validation Secure Sockets Layer) technology provided by VeriSign, and our checkout has been rigorously vetted. All data collected by us is encrypted and stored on a secure server. All transactions are subject to real time cardholder authentication with the card issuing bank, using 3D […]

Will you take away our old bed?
Will you take away our old bed?

We can recycle your old bed for you and take it away when we deliver your new bed. Simply select this as an option when completing your order (on the delivery options section).

Will you dispose of the packaging and wrapping?
Will you dispose of the packaging and wrapping?

Yes, absolutely. We know you don’t want to be bothered by all the cardboard and plastic leftovers so unlike most of our competitors, our delivery specialists will unwrap and assemble divan beds and take away the packaging for recycling.

Will you assemble my bed?
Will you assemble my bed?

Yes. Again, unlike most of our competitors, our delivery specialists will unwrap and assemble divan beds. Bed frames bought as self-assembly items are designed to be easily assembled and are delivered to your room of choice with simple-to-follow instructions.