Customer Feedback

Customer Feedback

“The person we dealt with at the Kidderminster store was excellent, he was extremely helpful and patient and obviously knew his job.”

June – Bridgenorth, Shropshire

“I visited the Edmonton store last week and received excellent service from Sam, I will definately go again.”

Ann – Edmonton

“We were very pleased and surprised with the service we received in the Wokingham store.  The staff were very helpful, it felt like we were in a local carpet shop rather than a large chain.  You should be very pleased with the service they are providing, because of them we didn’t even look at another store.”

Katherine – Wokingham

“I recently ordered carpet and laminate flooring flooring from the Watford store.  Unfortunately, the order was incomplete and without the help and assistance from the fitters Chris and Lee, there could have been problems.  Their attention to detail and willingness to go beyond their remit was a credit to them.  I would have no hesitation in recommending them wholeheartedly.”

Elliott – Stanmore, Middlesex

“Just a few lines to say thankyou for the very good service we received from the Leamington Spa store.  The carpet looks lovely, all went to plan with the fitting, Keith the fitter was very professional and friendly, an excellent service all round, thank you again.”

Sylvia – Barford, Warwick

“I would like to express my gratitude towards a memeber of staff in your Swansea store.  Desmond was friendly, approachable, not pushy and most of all very helpful.  I feel too many people complain and not enough praise good service.  I will be sure to visit that store in the future.  Keep up the good service.”

Michelle – Swansea

“I would just like to say a big thank you to the Grantham store who supplied us with a carpet.  We were very impressed with the service, not to mention the carpet fitter who came out.  He did a fantastic job for us and we will use your company again.  Thanks.”

Stephen – Grantham

“Just a brief note to say how pleased I am with the service I’ve received from the branch at St Leonards from the manager and the two fitters who laid my vinyl flooring in the kitchen yesterday.  Everyone was friendly, curtious and efficient, and the floor looks great.”

Pamela – Bexhill on Sea

“I wish to acknowledge the first class service we received when purchasing a carpet at your Leith store in Seafield Rd, Edinburgh.  From the onset, your salesman could not have been any more attentive and very helpful in an advisory capacity.  Nothing was too much bother and done with a very pleasant mannerism.  The delivery and fitting of the carpet all ran to schedule.  All in all the service received was second to none and we will use your company in the future.”

Alice – Edinburgh