customer service information
At Carpetright we dedicate our time to making it easy for you at every step; whether you’re buying a new bed or flooring. Browse the areas below to find out important information that will answer frequent queries. From questions about ordering and delivery, to information on our Carpetright policies and services; we’ve created this page to house all the information you should need to answer your query. Need advice beyond what is here? Then call us and speak to one of our helpful advisors.
contact us: submit a query
Require more information regarding your query? To submit a query simply complete our short form by clicking the link above. You can also call or write to us and our helpful team of advisors will be able to guide you.
Customer Service
0330 333 3444
Monday to Friday: 09:30 - 17:30
Saturday: Closed
Sunday: Closed
Calls to 0330 numbers are charged at local rate
Orders & Enquiries
0330 333 3444
Monday to Friday: 08:00 - 18:00
Saturday: 09:00 - 18:00
Sunday: 10:00 - 16:00
Calls to 0330 numbers are charged at local rate
In Writing
Carpetright Customer Services
Purfleet Bypass
Purfleet
Essex
RM19 1TT
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