Carpetright COVID-19 Customer Information

COVID-19 Temporary Store Closures

We would like to inform our customers that all Carpetright stores are now temporarily closed but we are still open to take orders online and via our telesales team. Order now for 10% off and priority delivery and fitting after the lockdown period.

We have been providing flooring for the nation for over 30 years and we look forward to serving you in our stores again soon.

Thank you,

The Carpetright Team


Are your stores still open?
When will you reopen?
I’ve placed an order, when will it be delivered and fitted?
Can I still place an order online or by telephone?
Can I have products delivered to my home?
Can I collect goods from a local store?
Can I still contact customer services?
Can I still order flooring samples?
Can I book a home flooring consultation?
Why were customers not contacted prior to the closure of stores?
Can I request compensation for the delay?
Can I cancel my order?

Until we see you again, keep well!

The Carpetright Team