Carpetright/Sleepright Price Promise
If, within 28 days of purchase, you find an equivalent carpet, laminate, vinyl, divan, bed frame or mattress from the same brand on sale at another retailer in the UK at a lower price, we will refund the difference. Ask for details.
All applications for refund are reviewed and paid through our Store Support Office. The price comparison is not applicable to online purchases.
We don’t expect you to be able to buy an equivalent floor covering or bed with the same warranty from any retail shop in the UK. If you have purchased from Carpetright or Sleepright and within the following 28 days you find the equivalent product elsewhere we will refund the difference in price.
In the unlikely event that you wish to make a claim please provide us with the details of your order, the competitor, date, product details and warranty and the price displayed so that your claim can be verified. Once verified we will refund the claim as appropriate. Refunds for valid claims will be issued from our Store Support Office by cheque.
This price promise does not apply to doormats, underlay, headboards, pillows, mattress toppers, protectors or other ancillary products. Fitting, delivery and other services are also excluded. The lower price must be advertised as generally available in another retail shop.
This price promise excludes other stores in the Carpetright group and does not apply to offers only available on-line, vehicle-based retailers or in catalogues.