Customer Thank You's
Customer Thankyou's
At Carpetright we have the absolute pleasure of helping thousands of our great customers with their home improvements. Whether you chose a new carpet, vinyl or laminate we love to hear what our customers think! Here are some of our happy customer’s comments below.
Customers Thankyous
I would like to pass onto management my thanks and appreciation to the in-store team who assisted my wife through the selection of the product and with myself for the hassle-free aftercare when I wanted to return unused beading. 10 out of 10.”
Just a quick note to thank you all for the great service you gave when we recently moved house and needed some carpet. You were terrific through the whole process from selection to fitting, giving us the benefit of your expertise in all aspects. Often we make our mistakes, but with your help we have purchased well.”
Just wanted to say what great service I had from Carl in Riverside, Northampton store. He was brilliant - not many people go above and beyond - so wanted to comment to say a massive thank you!!!”
I would like to thank Emma for her great confidence in helping customers, Me! She told 7 to 10 days - job completed in 5 days. The fitters knew what they were doing, back up from Emma was fanstastic. Give her a pay rise.”
I'd like to inform you of an employee, Donna, who is doing a fantastic job. From start to finish she was enthusiastic, friendly, considerate, attentive, knowledgeable and professional. I will shop again at Carpetright because of Donna. She works very hard for your brand and deserves recognition. :)”
Just to say how delighted I am with my recent purchase of lino for 4 rooms in my house, from your Hermiston store. The staff were efficient and helpful. The surveyor gave me useful advice and the fitters did a beautiful job on April 26th.”
I was very impressed with the team headed by Robert who came to first level the floor and fit the carpet throughout the property. I was very impressed with the prompt service, politeness and reliability of everyone involved. Robert also showed immense perseverance with a difficult task in levelling the floor and approached everything with a calm and cheerful attitude. I am very pleased with the results and am very grateful to Robert and his team for all their hard work and professionalism.”
I would like to say how pleased I have been with the service I received from your Cambridge store. The sales advisor, Mark Macfarlane, was most helpful and knowledgeable when needing to make my choice and order. Yesterday, I had them laid by the carpet fitter, Gary Dorbin and his assistant. Again, they did a really good job, were very respectful with my belongings, helpful and friendly. I would not hesitate in recommending this store to family and friends.”
I just wanted to write and let you know about the great service I have received from your branch at Newton Heath in Manchester. The service was good and the carpet was fitted today by two nice lads (very professional fitters). I will definitely use you again and recommend you to friends.”
I had my new carpet fitted on Monday and I'm delighted with the result. Tina was a great help when I was choosing it and her knowledge of the quality suitable for my rooms was helpful. The fitter was great and did an excellent job too. Many thanks and appreciation from a very satisfied customer.”
